Terms & Conditions
Last Updated: July 2026
Welcome to Eshal Jewels (“we,” “our,” “us”). By accessing or using our website www.eshaljewels.in, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General
Eshal Jewels is an online jewelry store offering jewelry products for sale through our website. These Terms govern your use of our website and services.
We reserve the right to update these Terms & Conditions at any time without prior notice.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
3. Product Information
We strive to ensure that all product descriptions, images, pricing, and availability are accurate.
However:
- Product colors may vary slightly due to screen settings.
- Handmade jewelry may have slight variations in finish or appearance.
- Minor errors in pricing or descriptions may occasionally occur.
We reserve the right to correct any errors without prior notice.
4. Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without notice.
Applicable taxes and shipping charges will be calculated during checkout.
5. Orders
Once an order is placed:
- You will receive an order confirmation email.
- Orders are processed after successful payment verification.
- We reserve the right to cancel or refuse any order if fraud or suspicious activity is suspected.
6. Payments
We accept secure online payments through trusted payment gateways including:
- Razorpay
- UPI Payments
- Other payment options made available during checkout
Your payment information is securely processed by the payment provider. We do not store your complete payment details.
7. Shipping
Orders are shipped to the delivery address provided by the customer.
Estimated delivery times are provided for reference only and may vary depending on location, courier service, or unforeseen circumstances.
Please refer to our Shipping Policy for complete details.
8. Returns & Refunds
Returns and refunds are subject to our Refund & Return Policy.
Customers are advised to review the policy before making a purchase.
9. Intellectual Property
All content on this website, including:
- Images
- Product photographs
- Logos
- Graphics
- Website design
- Text
- Product descriptions
is the exclusive property of Eshal Jewels and may not be copied, reproduced, or used without written permission.
10. User Responsibilities
You agree not to:
- Provide false information
- Attempt unauthorized access to the website
- Upload malicious software
- Interfere with website functionality
- Use the website for unlawful purposes
11. Limitation of Liability
Eshal Jewels shall not be liable for:
- Delays caused by courier services
- Technical interruptions
- Website downtime
- Indirect or consequential damages arising from the use of our website
Our maximum liability shall not exceed the amount paid for the purchased product.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Eshal Jewels
Website: www.eshaljewels.in
Email: eshaldesigns@gmail.com
Phone: +91 80781 80657