Shipping Policy

Thank you for shopping with Eshal Jewels. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Order Processing
  • All orders are processed after successful payment confirmation.
  • Orders are typically processed within 1–3 business days.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons or promotional sales, processing times may be slightly longer.
2. Shipping Locations

Currently, Eshal Jewels ships across India.

At this time, we do not offer international shipping. If international shipping becomes available in the future, this policy will be updated accordingly.

3. Estimated Delivery Time

Delivery times may vary depending on your location.

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–7 business days
  • Remote Areas: 7–10 business days

Please note that these are estimated delivery times and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges
  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
  • We may offer free shipping on selected products or promotional offers from time to time.
5. Order Tracking

Once your order has been shipped, you will receive a confirmation message or email with the shipment details and tracking information (where available).

6. Delivery Attempts

Our courier partners will make reasonable attempts to deliver your order.

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

7. Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order.

Eshal Jewels is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

  • Do not accept the package if it is visibly damaged.
  • Contact us within 24 hours of delivery.
  • Share clear photographs of the package and product to help us investigate the issue.
9. Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Natural disasters
  • Extreme weather conditions
  • Government restrictions
  • Public holidays
  • Courier service disruptions
  • Other circumstances beyond our control

We appreciate your patience and understanding in such situations.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Eshal Jewels

🌐 Website: www.eshaljewels.in

📧 Email: eshaldesigns@gmail.com

📞 Phone: +91 80781 80657

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